craigslist Jobs : Customer Service/Receptionist (Los Angeles)

Customer Service/Receptionist (Los Angeles)

L.A. based company near LAX seeking a full-time Receptionist that is punctual, detail-oriented, and has excellent time management skills.
We are looking for enthusiastic people to join our growing team Customer Service Call Center, specializing in women's natural health products. A great opportunity for an individual to join an organization that provides excellent training programs and growth opportunities for those looking to build a career.

Duties and responsibilities include but are not limited to:

- Answer inbound phone calls, assisting customers with product and order status inquires.
- Greet all visitors courteously, determine their needs, and direct them to the proper person and/or office.
- Issue Employment Applications to applicants as openings are available.
- Sort and distribute all inbound and outbound mail and packages, including Federal Express.
- Assist various departments with typing, photocopying, filing, etc.
- Process returns/refunds based on current company return policies.
- Preserving customer records by updating account information.
- Follow up with customers to assist in order processing due to errors.
- Retain product knowledge expertise through company-provided training sessions and materials.

Qualifications:

- HS diploma or GED equivalent
- Minimum of 6-months office environment experience
- Articulate and professional, enthusiastic attitude, and a focus on results
- Experience in a fast paced call center environment is strongly desired
- Knowledge of Outlook, Excel, Word, and Acrobat
- Excellent verbal/written communication skills (reading, writing, and oral)
- Ability to handle multiple job duties to include various deadlines
- Must be reliable, dependable, and motivated to excel
- Confidentiality is of the utmost importance within all areas of job duties.

• Location: Los Angeles
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.