AMDA, College and Conservatory of the Performing Arts, is seeking an Information Technology Business Analyst for its Los Angeles campus. In addition to direct support of the Los Angeles campus, this individual will also be responsible for remote support of the New York campus.
Our Los Angeles campus is served through an onsite technical staff and a remote IT staff located on the New York campus. The Los Angeles campus has grown in its IT needs and adding an IT Business Analyst is part of the solution to address the unique Los Angeles campus needs.
AMDA is in the process of changing its student information system from SunGard's PowerCampus and College Board's PowerFAIDS to CampusVue.
Responsibilities include but are not limited to:
Providing IT support for AMDA's student information systems as well as outstanding customer service to the students, faculty and staff
Working collaboratively with the team members associated with providing IT services
Responding to all LA campus requests for reporting IT problems with applications and managing the communications for their resolution
Working on the implementation of the new student information systems as assigned
Providing IT coverage for the campus particularly at peak times for new students such as the beginning of the semester and during orientation
Maintaining a daily log of time spent on problems/projects
Retaining a feedback mechanism to measure customer satisfaction with IT analyst support
Acting as a primary systems and database administrator for all school applications (currently CampusVue)
Consulting with users (in-house and remote) to determine processing requirements and design / revise applications to accommodate processing needs of the school
Training end users (in-house and remote) in the use of school applications
Creating standard and ad hoc reports and custom extracts for users as required
Ensuring all application controls and system security for school applications
Being on call during non-office hours to respond to the critical needs of the school
Successful candidates will have:
Bachelors Degree
3-5 years experience in Higher Education or similar educational organization
Managed application upgrades; application conversions a plus
Preferred experience with SunGard's PowerCampus, College Board's PowerFAIDS and/or CampusVue
Strong technology project management skills and experience
Excellent written / oral communication skills
Strong experience with Microsoft Office Suite (Outlook, Word, Excel, Access)
Experience with CampusVue a plus and an educational resource scheduling application
AMDA - EOE.
Please submit resume, cover letter and salary history to applications-analyst@amda.edu.
- Location: Los Angeles
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
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