craigslist Jobs : Account/Client Services Manager (TPA) (City of Commerce)

Account/Client Services Manager (TPA) (City of Commerce)

Great Account Management opportunity for someone with proven client relations and business development experience.

We are currently seeking an experienced Account/Client Services Manager for our California operations. This position may be located in either our San Francisco or Los Angeles, CA office. Responsibilities include managing client service functions for assigned clients including administration, retention, revenue analysis and profitability. The position is also responsible for overseeing client specific regulatory compliance as well as possibly marketing for new business development. Specific duties include:
Initiates sales and marketing activities. Responds to RFP's for new business development and implements regional marketing strategies, plans and goals.
Implements client requirements and changes in benefit programs.
Facilitates client meetings, including meeting agenda preparation, report generation, and follow-up.
Reviews and approves client financial statements, Summary Plan Descriptions, benefit communications and other client documents.
Monitors revenue, expenses and profitablity of clients to insure financial goals are met. Recommends and obtains client fee increases, and prepares contracts and amendments.
Maintains communications and effective working relationships with clients, and responds to requests from clients, government agencies, unions, participants, attorneys, and consultants.
Oversees internal systems, policies and procedures to insure operations are in compliance with client needs, new developments, regulations, and reporting requirements.

Qualifications:
Requires BA degree or equivalent combination of education and experience; 5-7 years of account management experience in employee benefit plans; a strong knowledge of self-administered plans and related regulations (ERISA, HIPAA); excellent communication, analytical and presentation skills; proficient pc skills including Word and Excel; attention to detail and the ability to handle multiple projects at one time. The ideal candidate will have prior Health Welfare experience and the right blend of technical and relationship skills to deliver a level of service that consistently meets or exceeds client expectations. Prior multi-employer and Taft-Hartley trust fund experience preferred. Occasional travel is required.

Zenith American Solutions (recently formed by the merger of Zenith Administrators and American Benefit Plan Administrators) is a premier, national third party-administrator (TPA) for employee benefit plans. We serve as administrator, manager or technology service vendor for corporate employers, government entities, trade associations, and Taft-Hartley benefit trust funds, through our national network of service centers. We currently have 1200+ employees located in 36 offices across the nation. We combine technology and proven practices with national resources and a local presence for our clients. Come and find out about the great things going on at Zenith American.

Zenith American offers great opportunity, pleasant working environment, a professional client services team, competitive pay and benefits including 401(k), paid time off (PTO) plan and more. Send cover letter and resume referencing Job # 070-2012 to careers@zenith-american.com or fax to (206) 216-3486, www.zenith-american.com; Equal Opportunity Employer

• Location: City of Commerce
• Compensation: Depends on experience
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.