Located in the heart of the Burbank Media District, Outlook Amusements, Inc. is a fast-growing internet technology and marketing company specializing in advice-based technology, products and services. Our proprietary software platform is targeted to a wide range of service industries while also underpinning the success of our in-house brand, California Psychics - the premiere live psychic and astrology network and leading publisher of horoscope and astrological content. The company is highly profitable, entrepreneurial and dynamic. We foster an inclusive and creative work environment where innovative ideas are the driving force. For more company information please visit our website at www.outlookamusements.com.
We are looking for a Manager of Advisor Services to join our Advisor Services team. This newly created position will assist in the management of a team of (7) dedicated to the recruiting and ongoing support of 300+ independent contractors who provide psychic and astrology services for Californiapsychics.com. We are looking for someone who works well in a fast paced environment (we're not kidding about this one!), can prioritize and manage multiple projects.
Exceptional follow-up and communication skills are a must have for this role. In this position you will be identifying trends, managing resources and providing reporting on the performance of the advisors. You will be helping to monitor and develop your team members. We are looking for someone with a friendly and collaborative disposition, a sense of urgency and great prioritization skills.
This is an exciting position that will evolve as the company grows. We are looking for someone who is creative and can assist in building a scalable infrastructure for the department that could be applied to other product verticals that we will be launching in the near future. You will report to the Director of Advisor Services and managing a team of (7). If you're a team player with top-notch communication skills this may be a great opportunity for you!
Key Qualities:
- Ability to create, manage, and deliver against large project plans.
- Excellent verbal, written, presentation and interpersonal communications skills.
- Out-of-the-box creative strategist preferred.
Responsibilities:
- Must be able to work with reports/databases to identify trends, manage resources and provide weekly/monthly reporting.
- Help to manage the performance of advisors including: ongoing development/promotions, coaching, monitor quality and perform telephone/e-mail periodic reviews.
- Actively monitor project risks and scope to foresee/identify potential problems and proactively identify solutions to address them in advance.
- Help to monitor and develop individual members of the team via goal setting, team meetings, reviews including day-to-day admin tasks, etc.
- Assist in the compilation of data and content needed for presentations as needed.
- Assist with key projects related to the International expansion of the department.
- Assist with growth of contractor pool including scalability of the recruiting department.
- Monitor and follow up on any day-to-day requests via e-mail and phone.
- Manage the ongoing "wish list" of development projects for the team's online tools and contractor base; work with product, marketing and technology departments on cross functional projects put into play.
- Manage phone tech concerns reported by contractor base and manage escalation and future follow-up of all issues.
- Assist with marketing events and promotional opportunities as needed.
Requirements:
- Bachelor's degree.
- 3-5 + years of experience managing a team in a fast paced environment.
- Prior experience overseeing a large volume of projects that require a high attention to detail. Monitor day-to-day activities of the team and ensure work is progressing as planned.
- Proven track record with executing small to large scale projects.
- Intermediate to Advanced excel skills preferred.
- Knows the difference between a red flag and an absolute issue.
- Ability to create, manage, and deliver against large project plans.
- Excellent verbal, written, presentation and interpersonal communications skills.
- Demonstrated ability to work with and support cross-functional project teams.
- Compassionate yet confident personality.
- Out-of-the-box creative strategist preferred.
- Experience with spiritual/new age, entertainment, counseling or related field a plus.
Physical Requirements:
- Position requires the ability to work extended hours on a computer.
Essential Functions:
- The qualities, responsibilities and requirements listed above are representative of the education, knowledge, skill and/or ability required to perform the essential functions of this position.
- The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
- Outlook Amusements is an equal opportunity employer. And reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
At Outlook Amusements we understand the importance of creating a harmonious balance between the needs of the organization and the needs of employees and their families. As a result we have designed a complete comprehensive employee benefits package to meet your health, financial, and retirement well-being. For all eligible employees, these benefits include:
- 100% Employer paid plans for staff members including:
- Medical, Dental, Vision and Prescription Coverage
- Life and Accidental Death Dismemberment
- Long Term Disability
- Flex 125 Cafeteria Plan
- Pre-Tax Contributions
- Medical Reimbursement (Employer contributes $650 to Account)
- Dependent Care Spending Account Reimbursement
- Retirement -- 401K Program (Employer match program included)
- Paid Bereavement
- Paid Adoption / Baby Care Leave
- Paid Holidays, Vacation and Sick Time
- Paid Parking
- Commute Reimbursements
- Free Psychic Readings
- Fully Stocked Refrigerator
- Free On-Site Yoga Classes
If you are interested in this position, please submit an online application: APPLY HERE
Outlook Amusements offers $1,000 Referral bonuses. If you refer a candidate who is hired as a full time employee, you will receive a $1,000 bonus after they have completed 90 days with the company and are in good standing.
Please note that the above job description does not constitute an employment agreement between Outlook Amusements and the employee. Outlook Amusements has sole discretion to change the job description as its needs and the job requirements change.
Outlook Amusements Inc. is an Equal Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
- Location: Burbank Media District
- Compensation: Salary: Based on prior work history
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
Tidak ada komentar:
Posting Komentar