GENERAL PURPOSE OF THE JOB
Provide strong customer service support and interact with customers on behalf of the organization. Provide information about products and services.
POSITION RESPONSIBILITIES
Answers phones, routes calls, takes detailed messages
Screens and Receives visitors to the office
Maintains office supplies
Communicate with customers via phone and email.
Process orders in a fast-paced environment.
Provide knowledgeable answers to clients regarding product, pricing and inventory availability inquiries.
Help clients navigate our website and place orders.
Work with internal departments to meet your client's needs.
Work with clients to resolve product returns, shipping inquiries and order status questions.
May perform other responsibilities assigned
REQUIREMENTS
Minimum 2-3 years customer service experience
Must have proven success and experience in a customer service role handling high volume of phone calls
Experience with computer systems proficient with MS Office
Good telephone skills and excellent interpersonal skills
- Location: Commerce
- Compensation: depends on qualification
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
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